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You need to know: About your word processor Opening a document Overview of the environment Moving around a document Displaying the nonprinting characters You need to know: Text made easy Entering text Managing paragraphs You need to know: Selecting, copying, moving Selecting and deleting text Undoing, redoing, repeating an action You need to know: Saving files Saving a document Creating a new document You need to know: Formatting characters Applying a quick style Applying a theme Formatting characters Character colour Character case Character font and size Paragraph indents Paragraph alignment Paragraph spacing Line Spacing Borders and shading Moving text Copying text Page layout Zoom Printing Page breaks
E-mail working environment Managing panes and folders Reading messages You need to know: Text made easy Creating and sending a message You need to know: Formatting characters Managing text in a message Using recipients from an address book Attaching files to a message Managing attachments to a received message Replying to a message Forwarding a message Printing messages Deleting messages Outlook’s calendar Using the reminders window Outlook contacts Creating tasks Creating a note Managing categories Using help Finding messages Managing mail while you are absent Adding a signature to a message Creating an appointment or event Recurrent appointments or events Customising the calendar Printing the calendar and calendar items Personalising print styles Contact groups Sorting and grouping contacts Managing tasks Managing notes You need to know: Selecting, copying, moving Moving or copying items Sending a contact by e-mail Customising views Recording an item in the journal You need to know: Customising the ribbon You need to know: Best practice with an e-mail application Sorting, grouping and filtering messages Managing folders Search folders Managing outgoing messages Message tracking options Message follow-up flags Message templates (forms) Managing meetings Quick steps Recalling and resending a message Electronic business cards Managing Conversation view Managing general e-mail options You need to know: Internet You need to know: Viruses You need to know: Outlook and OWA Archiving messages Optimising the size of the mailbox Exporting and importing a folder Managing a data file Creating rules Managing rules Managing junk e-mail Sharing a folder Calendar groups Sharing calendars
Overview of the working environment Opening a presentation Views Zoom Moving between slides Creating slides You need to know: Selecting, copying, moving Selecting and deleting slides You need to know: Saving files Saving a presentation You need to know: Text made easy Entering text Undoing and redoing an action Copying and moving slides Selecting and editing text Notes pages Playing the slide show Page setCharacter format Character font Character case Character size and spacing Paragraph alignment and columns Bulleted paragraphs Paragraph spacing and interline Copying formatsup and orientation Print preview and printing Creating a new presentation Themes and layouts Selecting and deleting objects Repositioning objects Grid and guides Drawing shapes Copying and duplicating objects Resizing objects Formatting objects Formatting lines Creating a text box or WordArt object Formatting a text object Text effects Copying an object’s formatting Rotating objects Inserting a picture, saving a picture Formatting pictures Managing pictures Inserting a chart Selecting and deleting chart items Chart data Layout of chart item
You need to know: About your spreadsheet application Opening a workbook Overview of the environment Moving around a workbook You need to know: Text made easy Entering data You need to know: Selecting, copying, moving Selecting and deleting cells Undoing and redoing an action Column width/row height You need to know: Saving files Saving a workbook Modifying the contents of a cell Creating a new workbook Entering a calculation formula Calculating a sum and other basic functions Calculating a percentage Reproducing data in adjacent cells Simple numerical formats Applying a theme You need to know: Formatting characters Formatting characters Character font and size Aligning cell content Cell colour Cell borders Page layout Print preview and printing Page breaks Print areas You need to know: Headers and footers Headers and footers Using Microsoft Excel Help Checking spelling Find and replace Zoom Inserting/deleting rows columns and cells Moving cells Copying to non-adjacent cells Copying cell format quickly Merging cells Orientation of cell content Cell styles Sorting data Sheet name, tab colour Inserting and deleting sheets, sheet background Moving, copying, hiding sheets Splitting the window, freeze a column/row Repeating rows/columns on printed pages Hiding elements of a sheet Summarising data with an outline
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